Our Services

Serving our customers effectively is of utmost importance to us.

We pride ourselves in delivering key services in conjunction with our products to ensure you get maximum benefit from them. Once installed, you can be sure that our ongoing support service will enable those benefits to continue.

Click on the item in the list below that you are interested in -

• Voice and Data Cabling
• Maintenance Support
• Discounted Line Rental
• SIP Trunks
• IT Networks and Support

 

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Voice and Data Cabling

We provide standard voice cabling and Category 5E + Category 6 structured data cabling. This includes the complete wiring of a new building, or moves, additions and changes to existing installations.

All cabling is completed to a high standard and data cabling is fully tested with a Fluke cable analyser.

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Maintenance Support

Your telephone system is the lifeblood of your business and if things go wrong it can have a severe impact on trade. Our maintenance support service offers peace of mind should such a situation develop.

We offer standard and bespoke service levels with guaranteed response times in the event of a fault. We will also carry out remote programming changes and provide email and telephone support as part the service agreement.

We can provide support for the following systems:

• BT Norstar Meridian
• BT Inspiration
• BT Revelation
• Mitel iMAGINATION
• NEC Aspire
• NEC Univerge SV8100
• NEC XN120
• Nortel BCM
• Panasonic KX-T Series
• Panasonic KX-TD Series
• Panasonic KX-TDA Series
• Panasonic KX-TDE Series
• Panasonic KX-NCP Series
• Toshiba Strata CTX

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Discounted Line Rental and Call Costs in Hull

TTS can offer discounted line rental and call charges.

Many companies have been paying for call and line rental via mainstream operators such as BT and Kingston Communications without realising there is an alternative. TTS can offer line rental and call charges via a different network provider, enabling you to benefit from significant savings on cost.

Please contact us to discuss an arrangement to suit your needs.

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SIP Trunks

SIP (Session Initiation Protocol) is a protocol used to control telephone calls over IP.

Using a SIP carrier, telephone calls can be routed over the Internet and breakout at either end to existing landline and mobile carriers. SIP trunks can be used as an alternative to traditional analogue and ISDN lines and offer a number of advantages:

• FREE installation (typically £100 plus for analogue or ISDN lines)
• Low cost line rental (around 60% cheaper than analogue or ISDN lines)
• Instant provisioning of numbers and lines
• Number portability - move office and take your number with you
• Out of area numbers - obtain any area number in the UK and most of Europe and the USA

Most of the latest telephone systems support SIP; legacy telephone systems can be converted with a SIP Gateway.

Please call us to discuss in more detail and see how you can benefit from SIP trunks.

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IT Networks & Support

From routers and switches to servers, operating systems and desktop PCs, we can design, supply and install I.T. networks for small and medium organisations.

We have access to Certified Cisco™ (CCNA) and Microsoft™ engineering and software engineers, so you can be sure that your network will be installed professionally and competently and that training will be provided.

Our range of support levels, from a call-out per incident basis to a managed support agreement, enables us to provide the right solution to meet your needs.

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